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If your movers never showed up, document the no-show immediately, contact the company in writing rather than by phone, dispute […]

A small deposit provided for in a mover’s published tariff is not unusual. A large deposit, especially demanded in cash

The bill of lading is your contract with the moving company and the receipt for your shipment. It is the

Every interstate mover is required to participate in an arbitration program and must give you a summary of it before

Outright theft by movers is less common than people fear, and missing items are usually the result of a hostage

Never sign a blank or incomplete moving document. FMCSA’s own guidance is explicit: do not sign blank documents, and verify

Before an interstate mover executes an order for service, federal law requires them to give you six things: a written

Moving companies have a bad reputation because the industry’s structure rewards it. Entry costs are low, brokers who quote the

If your entire move happened within one state, FMCSA does not regulate it and the federal rules in most moving

If a moving company has stopped answering, start with their USDOT number at safer.fmcsa.dot.gov, which lists the registered business name,